What to Expect During Your
First Professional Cleaning Appointment

Considering a Professional House Cleaning Service?

There’s nothing like that feeling of having your home professionally deep-cleaned. We all strive to have a spotless, healthy home, but you may not know what to expect if you’ve never hired a professional cleaning service. This is the ultimate guide to understanding what happens before, during, and after a professional deep cleaning by The Maids.

The Leadup to Your Appointment

Scheduling an appointment is quick and seamless. Simply call The Maids, or schedule online to receive a free quote based on the size of your home and the plan you’re looking for. The Maids offers three plans: Core 3, Essential 5, and Ultimate Healthy Home (from the most basic to the most comprehensive). However, each plan is flexible, and you always have the option to customize, add, and make special requests, no matter which plan you choose.

Pre-cleaning Procedures

In order for your cleaning team to be at their most efficient, it’s always recommended to pick up any additional clutter such as laundry, toys, and household items before your appointment.

During your professional cleaning service, you will not need to provide any supplies or equipment. Your team from The Maids will come equipped with proven, commercial-grade cleaning tools and eco-friendly cleaning supplies.

What To Expect Upon Arrival

As long as our team has ready access to your home upon arrival, whether or not you choose to be in the home is entirely up to you. Our team will communicate with you regarding any keys, garage, or alarm codes required to enter the home.

The team will arrive in a company car, in uniform, with all supplies needed to give your home the best clean possible.

What to Expect During Your Cleaning

Every professional cleaning service done by The Maids comes with a guarantee of our 22-Step Cleaning Process. To ensure your home is cleaned as thoroughly as possible, our teams methodically follow this checklist for the cleanest, healthiest cleaning process imaginable.

The duration of your appointment can vary depending on the size of the home, but our teams are incredibly efficient at an average of 1,000 sq. ft./hour. With a team-first approach and careful quality control by a manager every step of the way, your home will receive top-notch care and a promise not to waste a second of your appointment time.

Additional Guarantees

Nothing matters more to us than ensuring your home is as clean and healthy as possible. All of our disinfectants are EPA-approved, so they’re pet-safe and child-safe. If needed, our team is flexible and can accommodate any allergies or health concerns with green cleaning services.

 Every The Maids employee is extensively trained before entering a client’s home. They’re 100% insured for liability, crime, and accident coverage—protecting your home, our employees, and The Maids.

If you’re ever unhappy with the quality of service, we offer a 100% Satisfaction Guarantee within 24 hours. Call us, and we can re-clean any area free of cost.

What To Expect After Your Cleaning

We handle all employee compensation, so you only pay for your service. The Maids accepts credit card, ACH, check, or cash. A tip for your cleaning team is not required but is acceptable if you’re satisfied with your service.

If you want your home cleaned regularly, call us, and we can set up a recurring service at the frequency you feel most comfortable with.

You’re in Great Hands with The Maids

Booking your first professional cleaning can seem overwhelming, but The Maids has been helping homes stay clean and healthy for over 40 years. To see what people are saying about The Maids, check out our reviews page.

Ready for your first deep-clean? Find your local cleaning professional team and get in touch for a free quote and any questions you need answered.