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The Maids Secures Coveted #1 Ranking on Newsweek’s
“America’s Best Customer Service 2024” List

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December 1, 2023

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The Maids, a leading brand in the home cleaning industry, is thrilled to announce its top spot on Newsweek’s prestigious “America’s Best Customer Service 2024” list in the House Cleaning and Maid Services category. It is the second consecutive year and third time The Maids has secured the No. 1 spot on the list. This outstanding recognition is a testament to The Maids’ unwavering commitment to providing exceptional customer service.

Newsweek’s annual “America’s Best Customer Service” rankings, a highly respected authority in assessing service quality across various industries, evaluated and ranked numerous companies nationwide. The final assessment and rankings were based on the Likelihood of Recommendation, Quality of Communication, Professional Competence, Range of Services, Customer Focus, and Accessibility. The Maids’ dedication to exceeding customer expectations, ensuring top-tier service, and fostering strong client relationships was integral to achieving this distinguished honor.

With over 40 years of expertise in the residential cleaning industry, The Maids has consistently set the gold standard for customer service excellence. This recognition reaffirms the company’s unwavering dedication to not only delivering top-notch cleaning services but also ensuring that clients receive personalized, reliable, and exceptional support.

Key factors that contributed to The Maids’ #1 ranking include:

  1. Unwavering Commitment to Excellence: The Maids’ team of professional and extensively trained cleaning specialists consistently goes the extra mile to deliver exceptional cleaning and customer service.
  2. Tailored Services: The Maids offers a variety of cleaning plans that can be customized to meet the unique needs and preferences of each client, ensuring a personalized and unparalleled cleaning experience.
  3. Cutting-Edge Technology: The Maids uses the latest technology to optimize scheduling, track service quality, and enhance communication, making the entire customer experience smooth and efficient.
  4. Eco-Friendly Practices: The Maids is committed to environmental responsibility, using environmentally friendly cleaning products and sustainable practices to ensure the well-being of both its customers and the planet.
  5. Customer-Centric Approach: The Maids maintains an open line of communication with clients, actively seeking and acting on feedback to consistently improve services.

In response to this extraordinary recognition, Dan Kirwan, President and CEO at The Maids, said, “We are truly honored to be ranked #1 on Newsweek’s America’s Best Customer Service list in the No. 1 spot again this year. This achievement is a testament to the dedication and hard work of our incredible team. We remain committed to providing the best possible service and look forward to continuing to exceed our clients’ expectations.”

The Maids continues to set the benchmark in the home cleaning industry, and its multiple top rankings from Newsweek solidifies its position as a leader in delivering exceptional customer service.

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