The Maids Difference
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Inspiring to Impact Lives “One Clean at a Time”
Our primary goal is simply to positively impact lives.
We aspire to impact Clients, our Teams and their families by providing a clean that focuses on health and freedom. Our Clients relay on us to provide them a safe clean home while allowing them the freedom to live their lives to the fullest. We provide our team resources and flexible structure that allows them ability to meet their family needs and the freedom to enjoy their families.
The Maids is a highly successful residential cleaning brand that is an good opportunity for the right person. We know that if you are researching owning your own business that you have goals, and we want to help you achieve them, whether it is freedom, lifestyle, legacy or your own family business. We understand hard work and how that work translates to free time and financial freedom.
Our Values
Build Trust
Seek Excellence
Enjoy the Journey
Drive Change
We, The Maids, were founded in 1979 by Daniel J. Bishop, who started with a successful janitorial business in his hometown of Omaha, Nebraska. Our Brand identity from day one was to focus The Maids on residential deep cleaning for those families with busy lives. Our four-person house cleaning teams and a recognizable yellow company car became a differentiating calling card, and our business quickly went national as we began franchising residential cleaning only one year later. One of our founders top values was the mindset of evolution, that we must always evolve and become better to meet changing consumer needs.
1995, The Maids became the first home cleaning business to clean for health. This was accomplished by using environmentally preferable cleaning products and a state-of-the-art backpack vacuum. The vacuum was developed specifically for The Maids. This resulted in the development of our unique 22-Step Cleaning Process, which set new standards for quality deep cleaning and revolutionized the residential cleaning industry.
Today, The Maids offers deep cleaning services in hundreds of major U.S. and Canadian cities with opportunities available. As a franchisee of The Maids, you are part of a nationally recognized residential home cleaning service. We are driven by a model of innovation, technology and efficiency with a commitment to the success of each of our franchisees. That’s why The Maids remains one of the top franchises to own across North America.
The Maids leads and is at the forefront of new technology and advancements in efficiency and customer experience. We continue to innovate and improve our cleaning processes, utilize and expand safe products, maximize cutting-edge operational and customer experience technology solutions and provide a web-based training and communications platform that allow franchisees to share insights and best practices. Factor in our ideas about internet marketing, virtual training, national partnerships, and social media, and it’s easy to see how The Maids continues to be one of the most recognizable, yet affordable franchises in the home services residential cleaning industry.
The Maids is the most trusted name among residential cleaning companies because we consistently deliver value through quality service and premium products that meet or exceed our customers’ expectations. All of this highlights why we are a top cleaning franchise opportunity.
As a franchisee of The Maids, we want to equip you to offer your customers the best experience at every visit. We know our customers choose us to provide reliable house cleaning services and we prepare you to offer this in three ways.
The Three Ways We Help You Provide Optimal, Reliable Home Cleaning
Expert Training
The Maids trains your management team members, so they are focused and prepared to exceed customers’ expectations. This helps you build happy, loyal customers and grow your business.
1.
Customer Care
Your training prior to opening your business includes a four-day power training for your first team. Your staff will be prepared to have empathy for your clients, understand customer needs, provide reliable house cleaning and earn dependable, repeat business.
2.
Efficient Teamwork
Our innovative, effective cleaning methods set you up for success. Using time and motion studies, we’ve proven that a team approach to cleaning is the most efficient way to thoroughly clean a home.
3.
The Maids in Numbers
Ready to take the next step?
Ken Doty – Chief Development Officer
As Chief Development and Strategy Officer, Ken Doty joined the The Maids International team in July 2013 and brought strong entrepreneurial experience. He started and managed a successful consulting firm for over 10 years that focused on business software and processes, by working with small- to medium-size companies improving informational process flow, ERP & CRM software utilization and by overseeing strategic projects. His professional career started as a consultant for Paragon, Inc. in 1991 where he was responsible for selling, creating, implementing, and supporting assessment and training solutions for customer and hospitality organizations. He then opened and operated Sirius Insites a software solution consulting firm from 1999 to 2013. Prior Sirius from January 1996 to December 1999 he owned and grew a Real Estate Property Management firm to supporting over 1,800 rental units in Lincoln NE. Mr. Doty holds a bachelor’s degree from the University of Nebraska – Lincoln and obtained his CFE certification in 2022.
Kyle McMindes – Director of Franchise Development
Kyle McMindes, Director of Franchise Development, joined The Maids in 2017 as a member of the Marketing team and shortly thereafter joined The Maids CRM support group as part of the Business Intelligence team, where he managed the configuration, customization, and implementation of CRM for The Maids network. Kyle continued to build his franchise experience and knowledge as the primary lead for training and support for sales and marketing solutions. Kyle joined the Franchise Development Team as a Franchise Development Consultant where he was responsible for all franchise assessment and initial review, and after helping numerous prospects start their own business and obtaining his “CFE” Certified Franchise Executive certification, Kyle was promoted to Director of Franchise Development.
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