The Maids Marlborough Honored by Franchisor

The Maids Marlborough received the President’s Award and a Quality Award during the recent annual convention of The Maids International in Omaha, Neb. Franchise owner Jim Segal was selected as a President’s Award recipient from more than 150 The Maids franchise owners throughout the U.S. and Canada. Only 22 franchises won Quality Awards.
“We are thrilled to receive this recognition,” Segal said. “All of our efforts, from employee morale to growth, are centered around ensuring customer satisfaction.”
“We could not achieve our business goals without the support of our customers, so it’s imperative that all facets of what we do ultimately result in exceeding customer expectations,” Segal added.
The Maids’ professionally uniformed and trained four-member teams arrive at each home in a signature yellow car emblazoned with The Maids’ logo - their telltale-traveling billboard. The unique team approach, with each member assigned to a different task in the home, provides the most efficient housecleaning in the industry. To ensure every clean meets The Maids’ high standards, a team leader supervises each visit and completes a comprehensive quality assurance checklist before leaving. All team members are bonded and insured and all services are backed by a 100 percent satisfaction guarantee.
“Our business continues to grow because of the need for families to find relief from their hectic schedules,” said Segal. “As the leader in the home cleaning industry, we are in a unique position to provide stressed and time-pressed families a hassle-free solution to at least one item on their to-do list.”