THE MAIDS CLEANING SERVICE NEWS

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The Maids of Greater Cleveland Honored as Franchise of the Year

Omaha, NE -  The Maids International, corporate office of The Maids franchise system, recognized The Maids of Cleveland, owned by Mike, Peter and Dolores Manhoff, as Franchise of the Year, the company’s highest honor, during their recent Growth Summit in Omaha, Neb.  The Growth Summit is an annual conference attended by franchise owners of The Maids.  The conference provides education, networking and training, culminating with an awards banquet.  

The Franchise of the Year honor recognizes the combined efforts of the owners, managers and every team member in achieving excellence in all facets of operating a successful The Maids franchise. Factors in the selection include not only revenue growth and profit, but also quality of service, professional image, working environment and morale of the workforce.

“It’s an incredible honor for our franchise,” stated Mike Manhoff, franchise owner. “Winning Franchise of the Year was actually a goal we set for ourselves over two years ago.  And, when you achieve one of your goals, it’s definitely a thrill.  We have such great people working here, and I couldn’t be more proud.”

Manhoff, along with his parents, Peter and Dolores, started The Maids of Cleveland in 1999.  The Manhoffs employ over 70 people, who meticulously service the homes of customers throughout the Greater Cleveland area.

Despite the fickle economy of recent years, The Maids of Cleveland achieved notable growth during 2011. Manhoff attributes much of his success directly to his employees. “We’re a very people-focused organization,” he explains.  “We constantly work with our employees to help them grow and make them better.  Better people equates to better service.”  

“Mike has a remarkable enthusiasm for the business,” said Colin Bishop, president and CEO of The Maids International. “He has evolved the culture in his office, embraced a new era in advertising, and become a consummate leader in our system.  He is a respected mentor who encourages his staff to develop not just as employees, but as individuals.  The Manhoff way is both rewarding and inspiring.”

The Maids of Cleveland serves the residents of The Greater Cleveland Area, including the communities of counties of Cuyahoga, Geauga, Lake, Medina, Summit and Portage.   The Manhoffs also operate a The Maids franchise in Columbus, Ohio.  For more information about The Maids of Cleveland, call 440-735-6243 or visit themaidscleveland.com

About The Maids: Known for its patented 22-Step Healthy Touch® Deep Cleaning System, The Maids is the only franchised residential cleaning service to clean for health, combining environmentally preferable cleaning supplies with a methodical process and strict attention to detail to maintain the healthiest living environment possible for families. The Maids enjoys a 96 percent customer referral rate distinguishing them as the residential cleaning service of choice.