THE MAIDS Wins International Awards
THE MAIDS Home Services in Phoenix, a professional residential cleaning service franchise owned by David and Lynn Jacobson, recently received the highest honor within THE MAIDS Home Services franchise system, the Franchise of the Year award.
The Jacobsons received the prestigious international award at THE MAIDS Home Services National Convention in Las Vegas in March. The Franchise of the Year award represents achievement for franchise growth, quality of service, professional image and overall contributions to THE MAIDS Home Services system. This award recognizes not only the owners, but the entire staff, including managers and team members. The franchise was selected as the best among more than 165 THE MAIDS Home Services franchises in the United States and Canada.
The Jacobsons were also presented with the President’s Award, which celebrates significant achievement in overall sales and growth in the last year.
As franchise owners, David and Lynn both contribute equally to the business’s success. Lynn handles the sales and marketing side of the business while David takes care of the operational aspects.
“Lynn and I compliment each other,” said David. “We compliment each other running a complete business. Each of us is good at different aspects of it so we get the whole picture. We’re not just good at marketing, or customer relations or employee retention. We cover all of it.”
The franchise is noted as one of the top THE MAIDS franchises in customer service and quality. Their 47-member staff provides approximately 1,000 cleans a month and satisfies customers again and again.
Keeping their focus on building an outstanding business is easy for David and Lynn. “It is all about employees, quality of service and responsiveness to our customers,” said Lynn.