The Maids of Greenwood/Greencastle/Terre Haute Reaches Milestone
Less than a year after its grand opening, The Maids of Greenwood/Greencastle/Terre Haute has officially serviced its 200th family. Owned by Pat Kelley, and his daughter, Brenda, The Maids of Greenwood/Greencastle/Terre Haute started making homes glisten in February of 2012, and has been doing so ever since.
“We’re off to an incredible start,” shares Kelley. “Not only did we just service our 200th family, but we’re also doing about 210 cleans per month for our regular customers. We’re honored to be serving clients here in west central Indiana. The communities welcomed us with open arms.”
Located at 1208 S. Bloomington St. in Greencastle, The Maids serves the communities of Avon, Bainbridge, Belleville, Brazil, Brownsburg, Camby, Carbon, Center Point, Clayton, Cloverdale, Coatesville, Cory, Danville, Ellettsville, Fillmore, Greencastle, Greenwood, Indianapolis, Ladoga, Lizton, Martinsville, Monrovia, Mooresville, New Ross, North Salem, Paragon, Pittsboro, Plainfield, Raccoon, Reelsville, Roachdale, Rockville, Rosedale, Russellville, Spencer, Stilesville, and Terre Haute, Waveland, Waynetown, and West Terre Haute, Ind.
Part of what makes The Maids successful are the notably creative ways in which Kelley and his staff differentiate themselves from competitors.
“We do a lot of special things, like leaving a gift in every home, every clean, that the customers will remember,” describes Kelley. “Also I ask my new customers to sign the back of my business card and hide it somewhere in the house where The Maids are expected to clean. As long as they don’t bury it in the backyard, I know my teams will find it. It’s a fun way to ensure we’re providing a truly thorough clean. Plus the teams earn time off with pay when they bring the cards back to the Office.”
Kelley has over 30 years of managerial experience with the True Value Company, and currently owns a Visiting Angels franchise, which provides top-quality in-home care to senior citizens.
“When looking for an opportunity for my daughter, Brenda, we just couldn’t pass up The Maids. We knew it would be a perfect complement to Visiting Angels. And, The Maids, hands down, had the best training and overall system.”
Kelley and his teams focus on providing exceptional service to their customers. “It’s certainly no surprise that the Kelleys have grown the business so quickly,” shares Dave Cohen, business coach at The Maids’ corporate headquarters in Omaha, Neb. They are truly a great group to be around. Pat, Brenda and their whole staff have really embraced the idea of delivering an unmatched experience to every single customer.”
“We’re dedicated to providing a consistent, professional, satisfaction-guaranteed service to our customers,” shares Kelley. “If anyone isn’t raving about us, I want us to go back and blow them away. I want our business to continue to flourish, and the only way to do it is to knock peoples’ socks off."
The Maids employs professionally uniformed and trained four-member cleaning teams who arrive at customers’ homes in signature yellow cars emblazoned with The Maids logo. The Maids’ exclusive team approach provides the most efficient, comprehensive housecleaning in the industry. Each team has a supervisor who ensures each team meets The Maids’ high standards of quality and excellence. As added peace of mind, The Maids’ team members are bonded and insured, and all services are backed by a 100 percent satisfaction guarantee.
For more information, call (877) 505-8906 or visit maids.com