Customers Rave about The Maids of New York City
Thank you so much for the professionalism of your team, and your taking time to show up on the job site last week. In the future, we will be using your firm for construction clean up and referring projects to you.
We have been very pleased with the service provided by The Maids since Nov. 2005. We have been especially impressed by the care and concern of Ms. Indra Persad-Harragin. She is always attentive and professional to the needs of our home.
I’m writing to you about the team that came to my house on Friday. They were absolutely amazing---so very professional, pleasant, hardworking, thorough, and knowledgeable. They made our house really feel like a home (especially the team leader, Mirna!). I was impressed beyond words with their diligence and carefulness, thank you 100 times...the experience was great.
I was quite pleased. The team was on time and seemed to know exactly what to do....even though they had never been here. They were very pleasant and respectful. They completed my four story house with three bathrooms in two hours. That was very good. I appreciate that they came with their own equipment. And they seemed willing to do anything. I didn't feel I was negotiating. They just set about to leave me with a nicely cleaned house!
I like the thoroughness of the team leader and her response to my requests.
After receiving a letter about a nominal price increase, a customer wrote, "Thanks for your letter. We support the increase in the minimum wage, and therefore see the increase in the cleaning fee as appropriate. Keep up the good work!"