The Maids Owners Celebrate 15 Years Serving Residents
Connie and Kevin Bounds, franchise owners of The Maids in Jacksonville, are celebrating 15 years of operation. They opened their Jackson, Mississippi location in 2004. Connie and Kevin have since acquired three additional The Maids territories; North Atlanta, Roswell and Peachtree City, Georgia (2015 and 2017), and Jacksonville, Florida (2017)
The Bounds build strong businesses rooted in the communities they serve and have employed hundreds of team members through the years. The Maids cleaning specialists are professionally trained, uniformed and arrive at homes in The Maids yellow company cars. The Maids take satisfaction in providing a quality service that their employees are proud to deliver and their customers value.
“A main reason behind our business’s success has been our excellent employees and their concern for a job well done,” states Connie. “They take pride in their work and we take pride in our employees.”
The Maids provides its own environmentally preferable cleaning products and commercial-grade equipment and the team members clean according to a strict cleaning process.
“We deep clean homes,” said Connie. “During each clean, our working supervisors check over the home to make sure a quality clean has been provided according to The Maids’ high standards. If available, the customer also has an opportunity to walk through the home and ensure satisfaction with our work. We stand by our 24-hour, 100 percent satisfaction guarantee and want every customer to be pleased with the work we’ve performed in the home.”
Services provided by The Maids is all encompassing. Besides providing the most thorough housecleaning in the industry, they also treat each customer with professional and courtesy care. “We stay in contact with our customers because we are taking care of their most valuable asset,” says Kevin. “We call them before their clean and follow-up with them afterwards to make sure they are satisfied. The personal contact helps build rapport and reinforces to our customers that we care about them.”
As owners of The Maids, a company with a strong foothold in the community, and one which takes pride in its employees and customers, the Bounds are looking forward to serving residents for many years to come.
For more information on The Maids in Jacksonville, call (904) 928-0559 or visit www.maids.com.